Gesellschaft für Informatik e.V.

Lecture Notes in Informatics


Enterprise modelling and information systems architectures (EMISA 2011) P-190, 37-50 (2011).

Gesellschaft für Informatik, Bonn
2011


Copyright © Gesellschaft für Informatik, Bonn

Contents

Applying soft systems methodology in enterprise architecture creation workshops

Agnes Nakakawa , Patrick Van Bommel and Erik Proper

Abstract


Lack of effective involvement of stakeholders is one of the main drawbacks of enterprise architecture initiatives. Ongoing attempts to overcome this involve using Collaboration Engineering to develop a collaboration process that enterprise architects can execute to facilitate collaborative sessions with stakeholders during architecture creation. However, a field study evaluation of this process revealed that it offered inadequate support for stirring vigorous and rigorous discussions during activities that required organizing and assessing problem or solution aspects that resulted from brainstorming activities. Since Soft Systems Methodology (SSM) helps to structure rational thinking about messy situations, its techniques can be adapted to supplement the design of the collaboration process with support for triggering discussions and creating a shared understanding and vision among stakeholders. This paper therefore presents a script that shows how this can be done, and discusses its evaluation in a real case.


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Gesellschaft für Informatik, Bonn
ISBN 978-3-88579-284-0


Last changed 04.10.2013 18:36:20