Gesellschaft für Informatik e.V.

Lecture Notes in Informatics

Mobile und Ubiquitäre Informationssysteme P-163, 57-70 (2010).

Gesellschaft für Informatik, Bonn

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What influences user acceptance of ad-hoc assistance systems? - A quantitative study

Christiane Plociennik , Hartmut Wandke and Thomas Kirste


Which factors influence user acceptance of Ambient Intelligence applications is an interesting question worth to be studied comprehensively. We describe a quantitative user study that investigates how experience, stress, and system behavior influence user acceptance of an ad-hoc assistance system. We find that stressed users perceive the assistance system as more useful than relaxed users. Furthermore, system behavior influences how useful people perceive the system, and experience influences how easy to use people find the system. Perceived usefulness also depends on how technophile a person is. Following our findings, we develop a scheme of user acceptance and performance.

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Gesellschaft für Informatik, Bonn
ISBN 978-3-88579-257-4

Last changed 04.10.2013 18:31:11