Gesellschaft fr Informatik e.V.

Lecture Notes in Informatics

Business Process, ServicesComputing and Intelligent Service Management P-147, 155-166 (2008).

Gesellschaft für Informatik, Bonn


Witold Abramowicz, Leszek Maciaszek, Ryszard Kowalczyk, Andreas Speck (eds.)

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A conceptual information model for service management dimensions

Roman Belter , Rolf Kluge , Thomas Hering and Holger Müller


Service-oriented Computing (SOC) is known as the leading paradigm for the creation of agile and flexible enterprise IT infrastructures. The implementation of enterprise-wide Service-oriented Architectures (SOA) is a complex task. In most cases, more evolutionary approaches are used to deal with the arising complexity. However most of the design methodologies and implementation strategies focus on more technical, service realization specific aspects. Challenges regarding the definition and the management of related service artifacts throughout the whole service lifecycle are neglected. Also the implementation of a lifecycle-encompassing information management infrastructure is not addressed adequately in research and industry. In this paper we

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Gesellschaft für Informatik, Bonn
ISBN 978-3-88579-241-3

Last changed 24.01.2012 22:05:10