Gesellschaft fr Informatik e.V.

Lecture Notes in Informatics

WM2009: 5th Conference on Professional Knowledge Management P-145, 154-163 (2009).

Gesellschaft für Informatik


Knut Hinkelmann, Holger Wache (eds.)

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Knowledge valuation management - ein ganzheitlicher ansatz zur integrativen strategischen wissensplanung

Hagen Schorcht , Mathias Petsch and Volker Nissen


The knowledge-intensive processes of professional services firms (PSF) demand instruments with which to store, review, and exchange knowledge. Knowledge centers (KCs) are centralized units that meet this demand. They concentrate knowledge on certain business-relevant topics and share it through integrated knowledge management structures. This paper illustrates the concept as well as the different strategies of KCs in an exploratory study on PSF and aims at providing the first characteristics of a reference model for KC.

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Gesellschaft für Informatik
ISBN 978-3-88579-239-0

Last changed 24.01.2012 22:04:50