Gesellschaft für Informatik e.V.

Lecture Notes in Informatics

Business Process and Services Computing 1st International Working Conference on Business Process and Services Computing BPSC 2007 September 25 - 26, 2007, Leipzig, Germany P-116, 20-34 (2007).

Gesellschaft für Informatik, Bonn


Witold Abramowicz (ed.), Leszek Maciaszek (ed.)

Copyright © Gesellschaft für Informatik, Bonn


Modelling business process performance

Witold Staniszkis


We present a business process performance evaluation approach based on a hierarchy of interacting analytical performance models from semanticoriented key performance indicator model through to the resource allocation optimisation model. Discussion of the human-centric process performance evaluation supported by the state-of-the-art presentation provides the motivation for our research work. Presentation of the hierarchical performance modelling architecture is followed by the detailed presentation of the component models representing respective performance evaluation perspectives.

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Gesellschaft für Informatik, Bonn
ISBN 978-3-88579-210-9

Last changed 04.10.2013 18:15:30