Study of digital divide: measuring ICT utilization and implementation barriers among smes of central California
This paper reports on findings of a study conducted among over 750 small and mid size businesses of Central California regarding uses and application barriers for Information and Communication Technology solutions. This study focused on the scale, dimensions and reasons for existence of so called “Digital Divide”. It shows that primary reason for discrepancies in utilization of ICT among SMEs and large corporations is not as much lack of funds or access to information technology as it is lack of proper management, education, training and skilled labor. Some comparative pilot data from Poland and Brazil indicate also that insufficient management, education and training may contribute to existence of Digital Divide regardless of economic status of a country.
Full Text: PDF