Gesellschaft für Informatik e.V.

Lecture Notes in Informatics

Enterprise modelling and information systems architectures (EMISA 2011) P-190, 213-218 (2011).

Gesellschaft für Informatik, Bonn

Copyright © Gesellschaft für Informatik, Bonn


Tool support for the comprehensive modeling of quality information within business process models

Robert Heinrich , Alexander Kappe and Barbara Paech


Business process modeling is commonly used to document information about structure and behavior of a business process. However, current business process modeling notations do not support well the expression of quality information relating to business processes. Organizations are interested in the capturing of quality information for quality improvement of business processes and supporting IT systems. We are developing an approach to capture quality information comprehensively within business process models. In contrast to existing approaches, our notation allows the capturing of a broad range of quality characteristics as well as detailed attributes and measures. The approach is implemented as an extension of a CASE tool. Moreover, we discuss lessons learned from the application of the approach to a business process from practice.

Full Text: PDF

Gesellschaft für Informatik, Bonn
ISBN 978-3-88579-284-0

Last changed 04.10.2013 18:36:24