Gesellschaft f�r Informatik e.V.

Lecture Notes in Informatics


Business Process, ServicesComputing and Intelligent Service Management P-147, 192-206 (2008).

Gesellschaft für Informatik, Bonn
2008


Editors

Witold Abramowicz, Leszek Maciaszek, Ryszard Kowalczyk, Andreas Speck (eds.)


Copyright © Gesellschaft für Informatik, Bonn

Contents

A case study on managing slas in composite services with COSMA

Andre Ludwig , Thomas Hering , Rolf Kluge and Bogdan Franczyk

Abstract


COSMA proposes a novel SLA management approach for composite services. It supports a composite service provider in managing SLAs with providers of atomic services, in managing SLAs with requesters of composite services, and aligning both SLA management activities with each other. On this basis, a composite service provider can control and optimize its composite SLA management activities during the entire SLA lifecycle. This includes, in particular, planning and negotiating SLAs, monitoring and evaluating SLAs. In this paper, a case study on managing SLAs in composite services with the COSMA approach is presented in detail.


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Gesellschaft für Informatik, Bonn
ISBN 978-3-88579-241-3


Last changed 24.01.2012 22:05:11